Effective Date: March 10, 2026
Last Updated: March 10, 2026

Victoria Urban Outreach Tutoring Service (VUOTS) is committed to maintaining the highest standards of safety, privacy, and ethical practice in all programs, services, and community partnerships. These policies establish guidelines for protecting students, families, volunteers, and community participants engaged in our educational initiatives.

Victoria Urban Outreach Tutoring Service (“VUOTS,” “we,” “our,” or “us”) is committed to protecting the privacy of students, parents, guardians, volunteers, and community members who interact with our programs and services.

This Privacy Policy explains how personal information is collected, used, protected, and maintained when individuals interact with VUOTS through our website (www.vuots.org), program registrations, communications, or educational services.

VUOTS may collect personal information necessary to administer educational programs and communicate with families.

Information collected may include:

Contact information
• Name
• Address
• Phone number
• Email address

Student information
• Student name
• Age or date of birth
• Grade level
• School name
• Academic support needs

Parent or guardian information
• Parent or guardian name
• Emergency contact information
• Authorization for student participation

Website usage data
• IP address
• Browser type
• Pages visited on the website

This information is collected only for legitimate educational and operational purposes.

VUOTS uses collected information to:

• administer tutoring and educational programs
• communicate with families regarding scheduling or program updates
• provide academic support services
• ensure student safety during programming
• improve program effectiveness
• fulfill organizational reporting or grant requirements

VUOTS does not sell, rent, or trade personal information.

Because many VUOTS participants are minors, we maintain strict confidentiality regarding student information.

VUOTS follows privacy practices consistent with principles outlined in the Family Educational Rights and Privacy Act (FERPA). Student information is used solely for program administration and academic support.

Personal student information will not be publicly disclosed without parental or guardian consent.

VUOTS complies with the Children's Online Privacy Protection Act (COPPA). Personal information about children under the age of 13 is collected only with the consent of a parent or legal guardian.

VUOTS may use cookies or similar technologies to improve website functionality and understand visitor engagement.

Users may disable cookies through their browser settings.

Questions regarding privacy practices may be directed to:

Victoria Urban Outreach Tutoring Service
www.vuots.org
267-312-9345
vuotssupport@vuots.org

VUOTS is committed to providing a safe, respectful, and supportive environment for all youth participants.

All staff, volunteers, and program partners are expected to uphold the highest standards of conduct when interacting with minors.

VUOTS affirms that:

• the safety and well-being of youth is the highest priority
• all youth deserve to be treated with dignity and respect
• exploitation, abuse, or inappropriate conduct toward minors will not be tolerated

Individuals working with youth through VUOTS must:

• maintain appropriate professional boundaries
• avoid situations involving unsupervised one-on-one interactions when possible
• communicate respectfully and appropriately with students
• refrain from engaging in behavior that could be perceived as exploitative or harmful

Any concerns regarding the safety or welfare of a student should be reported immediately to VUOTS leadership.

VUOTS will take appropriate steps to investigate concerns and comply with applicable reporting laws if necessary.

VUOTS occasionally documents educational programs, events, and community activities through photography, video recording, audio recording, or written narratives.

These materials may be used for:

• educational purposes
• program evaluation
• community storytelling initiatives
• grant reporting
• website or social media content

Media documentation involving minors requires written consent from a parent or legal guardian through a signed Media Consent Form.

Participation in media documentation is voluntary. Declining consent will not affect a student's ability to participate in VUOTS programs.

VUOTS will respect requests for anonymity or limited identification.

VUOTS believes that youth storytelling and narrative sharing should be conducted with care, dignity, and respect.

Youth voices are central to many VUOTS initiatives, including educational storytelling, community history documentation, and youth media projects.

VUOTS commits to the following principles:

• youth participation must be voluntary
• participants may decline to answer questions or withdraw from interviews
• sensitive experiences will be approached with care and respect
• participants may request anonymity or limited disclosure of personal information

Stories shared by youth participants will not be edited, framed, or presented in ways that misrepresent their experiences.

Participants may review their recorded narratives when appropriate and may request the removal of identifying information.

VUOTS prioritizes protecting the dignity and emotional well-being of youth storytellers.

VUOTS maintains procedures designed to protect personal and program data from unauthorized access, misuse, or disclosure.

VUOTS takes reasonable administrative and technical measures to safeguard personal information, including:

• secure digital storage of records
• limited access to sensitive data
• password protection of program databases

Only authorized personnel may access student information when necessary to administer programs.

VUOTS may receive limited health-related or educational accommodation information from parents or guardians in order to provide appropriate academic support.

This information is treated as confidential and used only to support student learning and well-being.

Such information will not be disclosed to third parties without parental consent unless required by law.

Personal information will be retained only for as long as necessary to administer programs, maintain organizational records, or comply with legal obligations.

Data that is no longer required may be securely deleted or anonymized.

For questions regarding any VUOTS policies or practices, please contact:

Victoria Urban Outreach Tutoring Service
www.vuots.org
267-312-9345
vuotssupport@vuots.org

If you'd like, I can also help you tomorrow create one additional document that funders and foundations love seeing on nonprofit websites:

VUOTS Organizational Values & Ethical Practice Statement

It makes organizations look very professionally governed and mission-driven, which can help with grant proposals and partnerships.

Victoria Urban Outreach Tutoring Service Privacy Policy.

Last updated: 01/04/2025

This Privacy Policy describes how Victoria Urban Outreach Tutoring Service (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.vuots.org (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

- Basic contact details including your name, address, phone number, email.

- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

- Account information including your username, password, security questions.

- Shopping information including the items you view, put in your cart or add to your wishlist.

- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

- Companies who support our Site and Services, such as GoDaddy.

- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with GoDaddy, see https://www.godaddy.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

- With business and marketing partners, including GoDaddy, to provide services and advertise to you. [[NOTE TO MERCHANT: INSERT THE FOLLOWING SENTENCE IF USING GoDaddy's AD SERVICES, SUCH AS GoDaddy AUDIENCES]] [For example, we use GoDaddy to support personalized advertising with third-party services]. Our business and marketing partners will use your information in accordance with their own privacy notices.

- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.

- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category:

- Identifiers such as basic contact details and certain order and account information

- Commercial information such as order information, shopping information and customer support information

- Internet or other similar network activity, such as Usage Data

Categories of Recipients:

- Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)

- Business and marketing partners

- Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

We have "sold" and "shared" (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.

Category of Personal Information

- Identifiers such as basic contact details and certain order and account information

- Commercial information such as records of products or services purchased and shopping information

- Internet or other similar network activity, such as Usage Data

Categories of Recipients

- Business and marketing partners

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

- Right to Delete. You may have a right to request that we delete personal information we maintain about you.

- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

- Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.